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Privacy Policy

Privacy Policy applies to the

When you use our services, you are trusting us with your information. We understand this is a big responsibility, hence we protect your information and put you in control.

This Privacy policy is meant to help you understand What Information we collect, Why we collect it and how you can update and manage your information.

Effective date: 1st March 2020.

This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. is a property of M/s. Smart Accountants having its operational address at No.138, F3, B Block, Ameen Manors, Near Indian Oil Bhavan, Nungambakkam High Road, Chennai –600 034.

We want you to understand the types of information we collect as you use our services.

Contact information.

When you create a Smart Accountants account (“Portal”), you provide us with personal information(name, e-mail ID, mobile number, phone number, street, city, state, pincode, country) that includes your name and a password. Even if you are not signed into our portal you might choose to provide us with information like an email address to receive updates about our services.You can update your contact information by logging into our portal.

Payment and billing information.

We might collect your billing name, billing address and payment method when you buy a product/service and this billing information are stored for future references so that you need not enter the details again. But, We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card or any of your Banking user ID and passwords on our website.Credit card information will be obtained and processed by our online payment partner Razor Pay only.

Information you post.

We collect information you post in a public space on our website or on a third-party social media site belonging to

Demographic information.

We may collect demographic information about you, services you like, services you intend to pitch in, services/products you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Develop New Services

We use the information we collect in existing services to help us develop new ones.

Other information.

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information through the following ways.

We collect information directly from you. We collect information directly from you when you buy a service from our website or through forms. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.


Why we collect these data?

We use information to contact you:

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions.

We might use your information to confirm your registration for a deal purchased by you or attend any questions raised by you.

We use information to improve our products and services.

We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests.

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes.

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes.

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications.

We might send you emails or SMS about your account or a deal purchase. Please login to our portal toset your communication preferences.

We use information as otherwise permitted by law.


Sharing of information with third parties

We will share information with third parties who perform services on our behalf.

We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the professionals.

You agree to share your information with other professionals for fulfilling your purchase obligation. Those professionals may use the information we give themas described in their engagement terms.

We will share information with our business partners.

Our partners use the information we give them as described in their privacy policies. Partners as such includes affiliates also.

We may share information if we think we have to in order to comply with the law or to protect ourselves.

We will share information to respond to a court order or a decree. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business.

For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy.

We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email you can unsubscribe by logging in our portal. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.


Grievance Officer

If you have any questions about this Policy or other privacy concerns, you can also email us at support@smartaccountants.inor you can contact at the below mentioned address :


No.138, F3, B Block, Ameen Manors,

Near Indian Oil Bhavan, Nungambakkam High Road,

Chennai – 600 034


Updates to this policy

This Privacy Policy was last updated on 01st March 2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.



If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. Subject to jurisdiction of Chennai, Tamil Nadu.